Complaints Procedure | Romans

Romans are committed to providing the highest standard of service to all of our customers and the community.
One of the ways we continue to improve our service is by listening and responding to the views of our customers.
To find out how to lodge a formal complaint, please download the relevant complaints procedure document.

• Complaints procedure
• Complaints procedure for First for Auctions
• Complaints procedure for New Homes
• Complaints procedure for SOWN Shared Ownership
• Complaints procedure for Glide Property Management

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